Ecommerce / Parts Sales General

Shipping

Able Tech Services typically only ships to New Zealand addresses however if you are based outside of New Zealand we do have the ability to supply product however you will need to contact our customer service team with the products you would like to purchase. For regular stocked parts we endeavor to have the items shipped in 1-2 days from time of order and depending on stock availability. If there is any delays we will notify you of any delays as soon as possible.

Inspection and Claims

The customer must inspect and check all goods and notify Able Tech Services in writing within 48hrs of receiving the item of any defects, incorrect specifications, damages, or quantity in accordance with the customer’s order. It is the responsibility of the customer to check and ensure the goods comply, before it is used.

Returns

Able Tech Services offers a 21 days right of return from date purchased. Returns will attract a 10% restocking fee and a credit note will be issued. Any product that is returned is based on the following conditions. (subject to change from time to time)

No Consumable Products or Hygiene products
Returned in original packaging (preferred)
Item is in unused condition.
No custom orders

Price Guarantee

Find a cheaper price and we will beat it by 10%. * terms and conditions to price guarantee below.

Product must be in stock at both our store and the competitor’s store at the time of the price promise request and must take place within 7 days of the price being advertised by the competitor.
The item needs to be the same (exact) model or item, in its original packaging and must be a standard stocked item from an New Zealand based retailer.
Customer needs to provide proof of competitors current advertised price e.g. competitor mailer, quote, press advert or screenshot of website (current and dated), or an original receipt if seeking a refund.
Claim must be lodged within 7 days of purchase of lower price being advertised.
Price Promise does not include typographical errors.
Price Promise applies where the other store's final price, including delivery, taxes, fees and charges, is lower than our price.

Exclusions

Outlet and clearance Stores are excluded from our Price Promise.
Items purchased are subject to rebate, redeemable manufacturer’s coupon, or any refund of any sort, in which case your purchase price will be determined by taking into account any such rebate or refund.
Used, old, recycled, previously owned, rebuilt, or re-manufactured items, whether or not you knew the item was used, recycled, previously owned, rebuilt, or remanufactured.
Advertising errors (either ours or competitors).
Any price difference found with an item sold as a special deal available only to the members of specific organisations such as clubs, preferred suppliers, loyalty cards and associations or by way of insurance company claims settlement.

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